Central Communications and Administrative Support

Economic Assistance - Remote/ND Statewide - Central Communications and Administrative Support As our Central Communications and Administrative Support, you will support the ND Housing Stability division by serving as an information connector between staff, contracted partners, renters, housing providers, utility service providers, and other members of the public, so that they can have prompt responses to inquiries. To succeed in this position, you should be highly organized, able to manage your time and priorities effectively and have demonstrated ability to convey information accurately and thoroughly via telephone and email with a diverse population. You should have great attention to detail and be able to work with technology in a fast-paced environment. Opportunities to advance can become available according to the needs of the division. To be considered for this position, you must have a high school diploma or GED. Experience with phone-based customer service in fast paced work environment is preferred. Experience with learning new systems and data entry is preferred. Experience in a human service eligibility environment preferred. Location: ND HHS utilizes a blended workplace model. This is a long-term temporary remote position, and the hired individual could work from a home office anywhere in the state of North Dakota.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: As a full-time/temporary employee, you are eligible to enroll in health insurance if you work at least 30 hours a week. This position is temporary anticipated to be ongoing and long-term. The compensation and Total Rewards package is different for temporary employees. For details, please contact Human Resources.

325 HHS Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications, credit will not be given. All application material must be received on or before the closing date by 11:59 pm.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verifyA copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information about the position or if you need an accommodation, please contact Jesslyn Reed at jjreed@nd.gov or at 701.328.3444.Employing Unit: ND HHS - Economic Assistance Unit Phone Number: 701.328.2310TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Opportunity Employer

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.