Learning Management System Technical Support Specialist

Under the direction of the LMS Coordinator, the LMS Technical Support Specialist will provide a broad range of support services related to the digital curriculum offered by NDCDE, the organization's Learning Management System (LMS) and all related technical infrastructure used by NDCDE to deliver courses and related educational services. These support services are provided to both internal and external customers and stakeholders.

Minimum Qualifications

Bachelor's degree in technology or related field or a combination of education, training, and experience which demonstrates equivalent knowledge, skills, and abilities.A minimum of three years' experience supporting a LMS in an educational setting.High degree of broad technical aptitude.Ability to communicate technical solutions in a friendly and clear manner to a non-technical audience.Ability to collaborate with a broad range of stakeholders, including teachers and IT professionals, to carry out the position's scope of work.Ability to troubleshoot at a high, independent, and consistent level.Proficient in Office 365 applications.Proficient in Adobe services.Support NDCDE's mission and can model its values.

Preferred Qualifications

Knowledge of Buzz Learning Management System. Experience integrating and testing curriculum in a learning management system. Knowledge of universal web design concepts for faculty and students with disabilities.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Equal Opportunity Employer

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.